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Frequently Asked Questions
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What services does Phoenix Metabolic Health LLC offer?We specialize in virtual healthcare services, including: Metabolic Health & Obesity Management Chronic Disease Management, including conditions such as Hypothyroidism, Diabetes, HTN, PCOS, hypogonadism (males), androgen imbalances, binge and compulsive eating, depression, anxiety, and ADHD PMH does not manage chronic pain w/ opioids, acute injuries, or illnesses Nutritional & Behavioral Coaching Our personalized, holistic care is designed to empower you on your health journey.
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How are services delivered?All services are provided virtually through secure, HIPAA-compliant video consultations. This allows you to access care from the comfort of your home and offers flexible scheduling options, including evenings and weekends.
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Who can benefit from your services?Our services are ideal for: Busy professionals need flexible care options. Self-pay or uninsured patients seeking affordable healthcare. Anyone looking for holistic, non-judgmental health solutions for their chronic obesity and its related health challenges.
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What are the costs for services?Initial Visit (60 min): $225 per visit. Follow-up visit (30 min): Standard rate: $165 per visit. Bundled Follow-Ups: 6 Visits – 5% Discount 940.5 12 Visits – 10% Discount 1782.0 18 Visits – 15% Discount 2524.5 24 Visits – 20% Discount 3168.0
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What medications are available for weight management?As part of our personalized obesity management programs, we prescribe FDA-approved medications such as Wegovy, Zepbound, Contrave, and Qsymia. These medications can be filled at big-chain or compounding pharmacies.
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Do you provide in-person services?No, we are an entirely virtual practice. All consultations and follow-ups are conducted online for your convenience.
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What happens during my first consultation?During your first consultation, we will: Review your medical history in detail. Discuss your health goals and challenges. Develop a personalized care plan tailored to your needs. Answer all questions about treatment options and next steps.
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How often will I have follow-up appointments?Your personalized care plan determines your follow-up frequency. We typically recommend Patient Visits Schedule as follows: One face-to-face visit every week for the first month One face-to-face visit every other week during months 2-6 One face-to-face visit every month during months 7-12
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How do I book an appointment?You can book an appointment by: Clicking [Schedule Your Virtual Consultation →]
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What should I expect after booking an appointment?After booking, you’ll receive a confirmation email with: Appointment details and a secure video link. Please complete any necessary forms before your visit. Payment instructions (if applicable).
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Can I cancel or reschedule my appointment?Yes! Please notify us at least 24 hours in advance to cancel or reschedule. Late cancellations or no-shows may incur a fee.
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Do you accept insurance?We use a self-pay model to provide transparent, affordable pricing without hidden fees.
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What payment methods do you accept?We accept: Credit/Debit Cards (via our secure payment portal) Health Savings Accounts (HSAs) Flexible Spending Accounts (FSAs)
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Are there payment plans available?Yes! We offer Flexible Service Bundles with upfront payment discounts and customizable care packages. Visit our Pricing & Bundles page for details.
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What is your privacy policy?Your privacy is our top priority. We adhere to strict HIPAA-compliant practices to ensure the security of your personal health information.
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Do you prescribe medications during virtual visits?Yes, if medically appropriate, prescriptions can be sent to the pharmacy of your choice.
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What if I need lab work or testing?We provide referrals to local labs or partner facilities for necessary testing. Results are reviewed during your follow-up visits.
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Can I use telehealth if I live in a rural area?Absolutely! Our virtual model is designed to deliver expert care to any location with internet access. For more questions or to schedule an appointment, contact us today! [Book Your Consultation →]
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